Rick,

Your carpet repairs are like our HI-FI equipment-------- FLAWLESS. Thank you for an excellent job.

Tony, Bang & Olufsen , Armadale.
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Dear Rick,

Thank you for carrying out the repairs at our offices, once again you have done an excellent job. Could not see the joins at all.

Lyn McMullen, HR Manager, REPCO HQ, Mulgrave
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Dear Rick,

Please accept my sincere thanks for all your assistance with the drying, relaying and steam cleaning of our carpets after the recent floods. Your immediate response to our request was greatly appreciated. Once again thank you.

Jill Flack, Office Manager, ESCOR GROUP. Prahran.
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Rick,

All the carpets in the classrooms look good, glad to see the back of those ridges. Should get another few years wear out of the carpet now. Thank you.

Michael Lane, Principal St. Augustines School, Yarraville
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Hi Rick,

Have spoken to landlord and he is very pleased with the carpet repairs. They also passed our inspection with flying colours. My huge thanks.

Judi Whiteley, Property Manager, Koala Blue Real Estate
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Hi Rick,

Thank you for fixing our carpet. It looks great. I will recommend you to all our clients.

Ryun Johnston, (Senior Interior Designer) Herniman Group
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Rick, you REALLY are a LEGEND, that was such an awesome repair you did for me. The agent really was trying to find fault with it, but he couldn't. He ended up taking one of your cards and returning our bond in full! YEAH! Muchas gracias.

Enrico
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Our carpet was burnt when the iron fell on the ground. We found Rick on the internet, the photos on his website showed some of his jobs, and they looked quite good. Contacting Rick was very easy. He asked a few questions, provided a quote over the phone, when we were happy with it he booked us in. He called back when he said he would to confirm the time he would come out. He's workmanship and knowledge on carpet repair was excellent. We cannot see where the repair was done. All I can say to anyone who needs carpet repaired, I hope you have kept spares of the carpet that needs to be patched and it's in good condition, and call Rick! The entire experience was professional and smooth.

TopazBLue *sourced from www.womow.com.au/*
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Rick

Thanks what a stellar job ! When my husband came home he could not actually see where you had repaired the carpet - it was faultless. The frustration of brand new carpet and a naughty dog are now but a distant memory. In addition to this your professionalism was fantastic - right on time and called on the way and great value for money. I would recommend your services without hesitation. 5 stars Thanks

 Natalie Caulfield South
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Hi Rick,

Thank you so much for your excellent service. We are rapt to have discovered you and look forward to dealing with you in the future!

Andrea Kallinikos Simone Bullen real Estate, Moonee Ponds
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Rick,

So glad I put your tel No. In my phone contacts, because the 1st job you did for me was so good. This one you just completed was just as fantastic, you really are amazing at you job. So happy to recommend you to all my friends.

Linia, Yarraville
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So refreshing and reassuring to meet an old school tradesman who has nailed his profession to a fine art and actually seemed to enjoy his work.

James Sinclair
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Hi Rick,

I just wanted to say thank you for doing such a seamless repair job to our carpet. I could not make out where the burn once was. Also the text message that you sent when delayed in traffic was very professional and considerate, Many thanks again.

Rachel Sofer, Prahran
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I can see you have been doing this for a long time, it shows, you have mastered it.

Bill
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Dear MR Cappell,

Thanks you for doing such an excellent repair on my carpets. I was so impressed with your attention to detail, the time you took to explain my options, showing how it was done and the result I could expect. I was not disappointed.

Hilary Cruckshank
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Hello Rick,

Thanks for another fine job, well done. We appreciate your efforts in going the "extra mile" to ensure a perfect finish.

Frank, Doncaster Concrete.
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Dear Mr. Cappel,

I'm writing to thank you for the fast, efficient job you managed to carry out on the bulging carpets I have had to put up with for so long. I hardly believed my living area could be restored to its original slick look, I am really pleased and will certainly recommend you in the future.

Dorothy Ferguson
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Rick, You're a life saver... Well bond saver really. Agent did not deduct anything, bond returned in full. Most grateful for your help.

Jess
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Rick, you're a legend!!!

As you know my girlfriend done a nasty iron burn in the carpet, i was thinking there goes my bond money, three other shops weren't interested in repairing it, just trying to sell me new carpet. Luckily i found you and you've worked your magic and done a virtually invisible repair. You've saved my bond and my girlfriend thinks you are a champion! cheers Rick, drop in for a beer.

Aimee
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Dear Mr. Cappel,

I wish to convey my sincere gratitude for looking after my mother and repairing her carpet. When you answered my questions and looked me in the eye stating that you would do a first rate job and would treat my mother as well as your own mother, I knew you meant it. She is over the moon.

Maria Lenzi
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Thank you for an excellent job, its always a pleasure to work with a professional.

Natasha, Ray White Realestate, Resevoir
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So Glad I found you. Thank you for all your excellent work. It is always a pleasure having you on site. Looking forward to continuing to work with you in the future.

Claire, Butler & Co. Property Management
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Dear Rick,

Thank you for your continuing support and 1st class repairs. Happy to continue to use your services and recommend you without hesitation.

Lauren, Sweeney's Real Estate. Williamstown
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Thank you Rick, for another year completed of outstanding work and support to our rental division.

Jamie, Noel Jones, Box Hill
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Rick Cappell, The Carpet Repair Specialist, high standard of workmanship and ethics, always reflects well our own high standards. It a real pleasure to have him on our team of reliable tradesmen.

John, Hocking Stuart, Camberwell.
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Thanks Rick, The repair was awesome!

Stephan
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A note of my appreciation of your swift and professional response in attending our offices during the recent flood, I was impressed how this was done without fuss or drama and I thank you for your service.

Tony
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So grateful, for an excellent repair to my bleached carpet. I would recommend you to anyone! Great job. Thanks!

Alicia
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Thanks Rick, for your repair. I was worried my dog had ruined the carpet I was amazed at the repair. We can not tell where the damage was.

Dan
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Mr. Cappell,

Not only did you turn up on the day and within the time slot promised, the carpets have been re stretched and drum tight, for a fair and reasonable price. I could not be more satisfied. I have no hesitation recommending you to anyone.

Clive Cohen
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Thanks once again, for your prompt and highly professional service I can't believe the great job you did.

Sam
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Steam cleaning and re-dying did not work. You and your zany machines certainly did! Problem solved. Many thanks.

Suzi Wong
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Thanks Rick, great job!! Could not see the repair at all!! Really appreciate your help.

Aimee
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Rick, YOU'RE A STAR! Super happy with the work.

Kathy
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